Customer reviews

These are the reviews of our guests about our hotel:

Very good

We have a wondefulstay at this hotel, the location is good and very quite, the room has enough space,we just had a little concern on the bathroom window, it is like someone can see you from the outside while you are on the shower, but nevertheless, we enjoyed our stay and the breakfast is abbundant for a 2 star hotel,

Jeffrey Amboy Roque
22-Jun-2026
Very good

OK.

Hotel guest
21-Jun-2026
Regular

It met with my expectation. The room was clean and tidy and big enough for two.

Hotel guest
12-Jun-2026
Excellent

Everything went well, there are restaurants, supermarkets and bus/metro stop nearby. It's a simple hotel with everything you need for a short stay.

Hotel guest
28-Apr-2026
Excellent

Clean and very comfortable. Good location for metro

Hotel guest
25-Apr-2026
Excellent

Nice location in a quiet area, close to Sagrada Familia and other atracctions. The staff was really friendly, and the facilities were clean

Ricardo Nattery Chavez
10-Apr-2026
Excellent

We had a pleasant stay at the Hotel Infanta Mercedes. Highly recommended.

Hotel guest
6-Apr-2026
Very good

I had a very pleasant stay at Hotel Infanta Mercedes. We had come to Madrid to watch a Real Madrid match and this hotel was in a great location, about a 20 minute walk from the Bernabeu and close to a metro station. It is in a more quiet neighborhood which is a plus, but easy to get down to the city center. The room was adequate and the staff was very friendly. Good value for the money. Would stay again!

Hotel guest
31-Mar-2026
Very good

Staff was welcoming. My room had everything I needed. The rooms need to be updated -- new mattresses and double pane sound insulating windows.

Hotel guest
25-Jan-2026
Excellent

Clear,tidy and good staff ?

Hotel guest
29-Dec-2025

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