Customer reviews
These are the reviews of our guests about our hotel:
I had a very pleasant stay at Hotel Infanta Mercedes. We had come to Madrid to watch a Real Madrid match and this hotel was in a great location, about a 20 minute walk from the Bernabeu and close to a metro station. It is in a more quiet neighborhood which is a plus, but easy to get down to the city center. The room was adequate and the staff was very friendly. Good value for the money. Would stay again!
Staff was welcoming. My room had everything I needed. The rooms need to be updated -- new mattresses and double pane sound insulating windows.
Clear,tidy and good staff ?
Excellent quality and service. Hotel Infanta Mercedes is perfect for a short stay in Madrid. Easy access to the city's attractions, and yet with an 'away from the madding crowd' ambience.
El personal mu atento y educado. Las habitaciones muy limpias y confortables.
Clean and efficient
Good location, clean, friendly personal, rather quiet, all necessary items available, Price/quality OK
5 star .Staff friendly. Hotel spotless.Breakfast excellent. Value for money brilliant
Great hotel and service, I strongly recommend it!
I only stayed one night while in transit. The reception were very polite and helpful. My room was very clean and adequately equipped. I was assisted with recommendations for getting a bite to eat and offered assistance for a taxi to the airport the next morning
